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professional business voicemail messages examples

This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!

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When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need. Who have they reached? Did they contact the right person and the right business? Should they leave a message? When will you get back to them? Is there a better time for them to call?
Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat. .

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It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
Hello, you have reached the food delivery services of X. I am currently speaking to a customer and will not be able to take your call now. If you want some urgent delivery of food items, you can call our other number Y and place your order. Otherwise, kindly leave your details like your name, contact number and your order details so that I can get back to you for confirmation. Thanks for your cooperation.

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Business Voice helps show your customers what you’re really about ‒ human-to-human connection. With unlimited calling to the U.S., Canada, Puerto Rico and the U.S. Virgin Islands you can connect with customers far and wide for one simple flat rate.
The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.

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Top 13 Professional Voicemail Greetings – Examples, Scripts, Samples, Audio Recordings

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19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.

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    New voicemail & password setup. Make sure to set up your voicemail within 60 days of activation or it’ll be automatically removed from your account. From your wireless phone, press and hold 1 or the Voicemail key. Select your language preference. Create a 7 to 15-digit password. Select your preferred greeting.

    Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
    A DUI attorney needs to be available on urgent notice as the clients can get mired into specific charges anytime, anywhere. Let us analyze how the ideal attorney voicemail scripts should be.

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    Hi, you've reached Sally Smith at Example Realty. We specialize in helping you find commercial properties in Northern New Jersey. I'm unavailable to take your call, but will call you back by this time tomorrow if you leave a message with your name and telephone number. You can also email [email protected] or tweet @SallyS.

    Call Forwarding is only available for telephone numbers within the continental United States.
    Virtual Receptionist allows all calls to be answered automatically - 24/7/365. Set up a customizable greetings that can route your callers to specific departments or extensions, and you can even give your Virtual Receptionist its own office hours with time-of-day scheduling, ensuring your customers hear the right greeting at the right time. Combine with other advanced features like rollover hunting and call queue with hold music that makes the wait enjoyable to ensure you never miss a call again.

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    18. “Thanks for calling [Company name/your name]. We hope you’re enjoying the holiday season. We aren’t available at the moment due to our holiday hours. Leave your name, number and the reason for your call and we’ll get back to you ASAP! Thanks for calling.” Everyone deserves a break. Let your callers know although you might be enjoying one too, that their needs are important.

    When you frequently update your business greeting, there is a chance more people will listen to the message. You can update your voicemail with relevant information about your business as a way to keep your customers well informed.
    Website: http://marketo.ringcentral.com/rs/ringcentral/images/ATT_Mobile_App_Guide_r3.3.pdf

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    Hi, thank you for calling me. I apologize for not answering the phone at the moment. Please leave your name, number and message, and I will call …

    23. "Happy holidays! [I'm, the team at X company is] away until [date]. We'll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful day."
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10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.

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Important: When your admin set up Skype for Business, they determined who you can communicate with using Skype for Business. By default you can communicate with other Skype for Business users in your business. But, depending on your setup, you may not be able to use Skype for Business to communicate with people in another business, or other Skype users.

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After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.

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