You can set up new voice mailboxes before or after the migration, and after the migration, you can set up mailboxes by dialing “*298” from your desk phone, entering the default PIN “COXCOM” (269266), and following the prompts.
Your voicemail is set up with a default greeting, but you can record a personal greeting any time you want.
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You are a fantastic answering service. My clients really appreciate your professionalism.
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Website: https://www.att.com/support/smallbusiness/article/smb-local-long-distance/KM1200757
Hello, you have reached the law offices of X. Unfortunately, I am attending to another client right now, but I will return your call as soon as I can. Please leave me your name, reason for calling, and your number so I can connect you with the right department. This is far more professional than the other examples given in this guide. Lawyers should always be formal, smooth, and confident. Nobody is calling to make friends. They’re calling to get the job done. That’s why your message should be all business.
5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.
As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
4. You have reached [your business]. All of our sales representatives are busy serving other customers but we would like to return your call as soon as possible. For current pricing information or to check the status of your order, please visit us on the web at [your website]. Otherwise, please leave us a message with your name and number after the tone. If you would like to return to the previous menu, press the [key to main menu].
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Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
Before you record your business voicemail greeting, be sure to rehearse it so you feel comfortable and don’t stumble around. You might want to write a script and practice a few times out loud beforehand.
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
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Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!