Customer Service and Operations at OpenPhone. Founder of SOUL House artist showcase in the GTA. Art is life! Save my name, email, and website in this browser for the next time I comment. Check out all posts
23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
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Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.
From your home phone: It only takes a few minutes to setup your voice mailbox by phone: Dial *98 from your home phone. The system may take 5-7 seconds to begin voicemail setup. When prompted, enter a 6 to 10 digit PIN, then press #. (If you make a mistake when entering your PIN, press * to start over.) Re-enter your new PIN, then press #.
Though it may seem weird and nonsensical to you, it really works. When you smile as you speak, you are able to sound happy, cheerful, and upbeat. Don’t knock it ‘til you try it.
There are several ways to give your voice mail a professional-sounding and “crisp” image. Of course, the content of what your voice mail greeting says is very important, too. So be sure to prepare your message in advance. Too many people try to “wing-it” and then the greeting sounds less-than-professional.
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d. Utilizing Ambiguity Over Clarity: When setting up your voicemail greeting be direct and to the point. Tell callers your information, a brief greeting, and direction—i.e. “Hi, this is Jim Shamalam (from Iron Industries). Sorry I can’t take your call right now. Please leave your name number, and a brief message and I’ll get back to you as soon as possible. Thank you.” This is ideal, as you inform callers and let them know what they should do to ensure a return call. A lack of direction can lead to callers leaving incomplete messages (lacking contact or other information) or even callers hanging up without leaving a message altogether.
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
You already know the importance of staying in touch with your customers, whether they’re down the street or across the ocean. More than ever expanding into international markets is necessary for many growing businesses - and Business Voice offers competitive per-minute rates so international calling doesn’t have to be expensive.
We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!
ProTip: When recording a business voicemail greeting, do a trial run and listen to your message once it’s recorded to make sure it sounds great.
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47. Hi, this is [name], [company]’s [job title]. I’m happy to help you with [task], but I’m currently away from my phone. Leave a quick message and I’ll return your call as soon as I can. Thanks!
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
Overview. This article describes how to configure Microsoft Cloud Voicemail service for your Skype for Business on-premises users. This article assumes that you already have Skype for Business Server deployed in a supported topology, and that you have met the prerequisites for setting up hybrid connectivity.