A good way to do this is to maybe add, “Have a wonderful day” at the end of the greeting. It’s short, so it won’t contradict the first point, and it makes the message more personal.
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
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13. “Hello, you’ve reached the [Department name] at [your company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out. One of our team members will be in touch within the day. To ensure we don’t miss you again, you can also let us know the best time to call you back. Thanks and have a great day.” This greeting lets your caller know your Customer Service team is just as efficient as you are.Voicemail greetings for calls received after business hours
These issues limit the quality of the recording because the amateur actor doesn’t know how to speak with the proper enunciation and cadence for phone system recordings, and there’s no experienced director handy to provide guidance.
Before you officially pick a greeting, why not practice on making your voice even and understandable? I know that my voice rises when I speak on the phone, and I tend to speak faster, so I practice in the mirror to slow down my voice and make sure that I am speaking as naturally as I can.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Known Issue 2: Call Forward Immediate to Voice Mail Issue In Skype for Business Server 2019 July 2019 the PowerShell commands do not tell you if the user has Call Forward Immediate to Voice Mail configured. If you run the Get command it will show: User : sip:[email protected] CallForwardingEnabled : False
Here are some helpful links to help you record voicemail greeting that is clear and professional. Record your phrases for recording a great voicemail greeting here. Record yourself and compare it with a native speaker. Hear Georgie giving helpful feedback to other students on their voicemail greetings.
Website: https://www.amazon.com/AT-SB67158-Cordless-Business-Answering/dp/B005XU0C5A
Website: https://blog.toky.co/create-greeting-audios-free-using-text-to-speech-tts-services/
Website: https://support.skype.com/en/faq/FA639/troubleshooting-skype-voice-messaging
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
Website: https://www.dummies.com/education/internet-basics/how-to-set-up-skype-voicemail/
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You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods:
Are you on the hunt for more great business tips? Why not take a look at some of our other blog posts, like how to waste less time and boost efficiency? And remember, you can always get in touch with all your queries.
Allows you to specify the name that will appear for your number when you make an outbound call. The person you are calling must have a Caller ID compatible telephone or display device.