Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
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When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
You may also email us at [email]. If you would like one of our team members to call you back, please leave your full name, contact info and number after the beep. Good to hear from you!”
Website: https://www.amazingvoice.com/blog/10-best-professional-voicemail-greetings
You know that your callers are making inferences about your business and brand. If you want your voicemail recording to leave a positive impression, smile when you record it! Research shows that smiling affects how we speak, and listeners are not only able to identify that people are smiling, but also what the intent is of the smile based on voice intonation alone.
Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
Want to make a great first impression? Use these voicemail templates as a starting point for crafting your own professional voicemail!
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Website: https://business.shaw.ca/support/how-to-use-voicemail-on-your-business-phone
Category: Cell Phone, Phone Number, Mobile Phone, Contact Support, Business Show more
When recording your business voicemail greeting, be sure to identify and introduce yourself and your business. This helps to confirm your caller that they have reached whom they intended.
“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
Here are some great examples of professional voicemail greetings that you can use in your business!
4. Turn on Autoplay. You don't have to press 1 to listen to messages if the Autoplay feature is on. To turn AutoPlay on or off: From the Main Menu, press 4 for Mailbox Settings.
A lot of small businesses set up a 13, 1300 or 1800 number to appear more professional, but that’s only the first step. Using a business phone service gives you a range of advantages over your standard landline, including the ability to: Set your business hours and record different voice greetings to align with a particular time of day or year. Set up an automated response, add department extensions to route the calls, and more. Have multiple users on the phone number via call overflow regardless of their location. For ideas on what to include in your voicemail greeting, see our blog on examples of professional voicemail greetings.