1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.
A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a special message during a holiday.
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So, I finally did it. Here’s my process for developing a professional voicemail message in 10 steps:
5. Change mailbox settings and greetings. Access voicemail. From the Main Menu, press 4 for Mailbox Settings. Press 3 for Greetings and follow the prompts. Set up sub-mailboxes.
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
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The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
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What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
You can set up new voice mailboxes before or after the migration, and after the migration, you can set up mailboxes by dialing “*298” from your desk phone, entering the default PIN “COXCOM” (269266), and following the prompts.
Optimum is the first landline telephone service provider in the U.S. to launch High Definition calling. HD calling is the next generation of voice technology that gives you less background noise, sharper sound quality and increased clarity in your phone conversations. To experience HD calling, customers and call recipients must subscribe to Optimum Voice and use HD-capable handsets.
Other employees can set up extension mailboxes individually; however, an office administrator can set up two or more mailboxes and navigate between them.
Good afternoon. You have reached the office of (…). Leave a brief message with your contact information. I will call you back as soon as possible.