If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
If someone is listening to your voicemail greeting it's only because they intend to leave you a message. Don't make them listen to 3 minutes of rambling in order to do so. Plus, you're more likely to deliver a clean, professional read if you stick to shorter greetings. If more specific information is needed, direct callers to where they can find it on your website.
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In certain situations, it’s a good idea to let a call go to voicemail. If you’re in a loud area, unable to spend 10-15 minutes talking, or are otherwise distracted, don’t answer. Recruiters who cold-call candidates will understand that you’re simply unavailable – but make sure to return calls in a timely manner. If possible, call back during regular business hours.
Displays the name and telephone number of the incoming caller, provided they are not blocking that information.
Select Set-up Voice Mail from the menu that appears. Note: The first time you call the Voice Mail system, you are asked to create a Voice Mail PIN. Listen to Voice Mail in Skype for Business. To listen to voice mail in Skype for Business (SFB): Click .
These issues limit the quality of the recording because the amateur actor doesn’t know how to speak with the proper enunciation and cadence for phone system recordings, and there’s no experienced director handy to provide guidance.
Using studio-grade audio recording equipment helps ensure the audio for your business voicemail greeting is clear and easy to understand, minimizing the risk of misunderstandings.
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“Hi, thanks for calling the office of (insert your name). I’m away from my desk or out of the office. Please leave your name and number, and I’ll return your call as soon as possible. If you need immediate assistance, please hang up and reach our customer support team at (insert phone number). Thanks, and have a great day!”
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s].
A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
When you have new voicemail, the Phone tab in the Skype for Business main window displays the number of your messages. See Contact Card opens the caller's contact card, which lists their phone number, email address, office location, and so on. Open Item in Outlook provides more information about the call.
You can create a list of up to 32 phone numbers and have them forwarded to another phone number, voice mail or do-not-disturb announcement.