The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
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31. Hello, you’ve reached [your name]. I’ll be out of the office from [start date] to [end date]. Please leave a message and I’ll return your call upon my return. Alternatively, you can email me at [email address] or call [name] at [phone number] for immediate assistance. Thanks for calling!
Nobody wants to play phone tag. Skip the back and forth by explicitly telling the caller to leave their name, number, and the best day(s) and time(s) to reach them. Your clients will appreciate you not wanting to waste their time.
Website: https://www.wowforbusiness.com/docs/wow/product-support/voicemail-instructions.pdf
5. You have reached [your business]. We are currently closed. Our normal hours of operations are from [hours] [days]. We are closed on [days]. Please leave us a message with your name and number and we will return your call when the office reopens. You may hang up after leaving your message or press the [key] for additional options. Thank you for calling.
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What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
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The importance of voicemail in the customer care sector has not diminished despite the arrival of newer web technologies. VoIP applications let the businesses use voicemail service with flexibility, as it is. The users need not rely on extension terminals when they use VoIP services. A strong internet connection is a prerequisite and the pre-configured phones can be used – both for calling /receiving calls and for automated custom greetings. IVR feature redirect callers to the right virtual extension where their needs can be addressed. This can be done anywhere through a web portal access and an internet connection.
You have reached (Your Name) at (Your Business). We help (What Your Business Does). I wasn’t able to take your call right now, but leave your name and number and I’ll get back to you as soon as I can.
The thing with voicemail is it can be really handy when it comes to catering to your prospects when you are not available after work hours.
Website: https://www.thebalancesmb.com/on-the-phone-or-busy-voicemail-greeting-examples-2533545
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
"We designed the default voicemail greetings to all users to standardize the feature across all Microsoft services." through. First, having a standard voicemail greeting cannot possibly work for someone who uses Skype for business. Or whose computer is set up to work in one language but expects callers using a different language.