Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Donât rush through in case the caller wants to write the information down.
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Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
Departments and teams are typically organized by function â customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. Itâs important that you actually follow through to avoid upsetting your callers.
Going away for vacation or leaving the office unattended shouldn't stress you out. That's why OnSIP designed voicemail greeting setup to take only a handful of steps.
Here are some of the examples that we have picked for you. By getting inspired by these, you can come up with your own unique greetings too.
To learn more about Call Queue with Music On Hold or the Rollover Hunting feature, log in to the Optimum Business Account Center at optimum.net/business and click on the "Explore Optimum" link to watch the tutorial.
Avoid These 3 Voicemail Mishaps When Job SearchingAvoid these scenarios with your voicemail during your job search.
Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, Iâll wait.
22. Hello, this is [your name]. Iâm currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and Iâll get back to you as soon as I can.
12. âHello, youâve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!â Get a better idea of your callerâs schedule by asking them for a few different times you can call back. Their time is important, too!
To set up voice mail, tap the Phone icon, tap the Voicemail icon and then "Greeting.". There are two options available: Default and Custom. If voice mail hasn't been set up previously on your phone, Default is selected, which means people will hear your wireless carrier's generic voice mail greeting when they call you.
Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.
6. âThanks for calling [company name]. You must be calling as youâve heard about our new [new product, deal, offer here]. We are pretty excited about it, too. Leave us your name, number and the best time to call and weâll follow up and answer any inquiries you may have. Weâre looking forward to speaking with you and updating you on whatâs new with [company name]. Have a great day!â Briefly let your callers know about any promotions, updates, or launches youâre having. You might even unknowingly answer their question!Professional voicemail greetings for your business cell phone number
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10. âHey, this is [your name] at [X company]. Right now, Iâm on vacation and wonât be back in the office until [month]! Please leave me your name, phone number, and the reason you are calling and I will get back to you then. If itâs urgent, you can email details at [company email] and one of our team members will reach out to you. Have a great day.â Yes, we all need a break from time to time. Let your caller know youâll be back and ready to meet their needs after youâre back from vacation.Voicemail greetings for the customer service phone number