Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
When calling any business number, you are often greeted with an automated voicemail greeting that helps guide you through the company directory, hours of operation, contact information and alternative steps for the call, such as leaving a message.
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Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.
Keep in mind that to enjoy the full benefits of your professional greeting system, you must routinely check and delete messages. If your voicemail fills up, you won’t be able to receive new messages, meaning your customers will become frustrated.
I purchased this base phone along with 4 handsets in January. Setup for the voicemail was a beast and we had to call tech support twice to get outgoing voice message established. A few days after setup, the voice messages that were left by our customers were being cut off. The line would simply hang up …
We know what it’s like to build a business from the ground up, and we understand the importance of a good support system.
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
Sign in to your account. In the Manage Features section, select Call forwarding and voicemail. Select the button to enable call forwarding and then select how many seconds to forward calls after. Select Voicemail, then select Confirm . If you buy an unlimited subscription or a Skype Number, voice messaging is activated automatically.
You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
You can create a list of up to 32 phone numbers and have them forwarded to another phone number, voice mail or do-not-disturb announcement.
Website: https://talkroute.com/12-fun-professional-business-voicemail-greetings/
Your voicemail is set up with a default greeting, but you can record a personal greeting any time you want.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
On Air Recordings started providing recording services in 1992. Their service is pretty simple and straightforward: You choose the voice actor you like, then upload your voicemail script. The voice artist records your project and then you download it. Need guidance on your script, tone, and structure? They have services for that too.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
The pet care service providers get calls from pet owners at odd hours or when they are busy attending to their chores. So, resorting to voicemail services is necessary for such businesses. Below is an excerpt from a voicemail for a pet service entity:
4. Humorous Voicemail Greetings. While straightforward is always the safe bet, certain entities can go to the humorous side of voicemail greetings. Before taking this route, consider the type of callers and the persona the recipient is trying to convey.