The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
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*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
23. Hello, you’ve reached [X company]. We are currently closed. Our office hours are Monday through Friday, from [x time] to [x time] [time zone]. Please visit our website at [company website URL] for more information, or leave us your name, phone number, and the reason for your call and we will get back to you on [X day]. Thank you for calling [X company].
Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them. Hi, you've reached the voicemail of Mike Downing. I'm not available to answer the phone right now. My office hours are Monday through Thursday, 10 am to 4 pm. Please leave your name and phone number and I'll get back to you as soon as possible. Thanks. 2. Company Wide Voicemail Greeting
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
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Some Cox Voice customers have caller id masking which displays a different phone number for caller ID than the connected phone line. One example might be when a CEO makes a call from his private line, the caller ID number displays as the main office number rather than the number on his desk. If we have caller id masking on our lines, how does it impact our ability to use Cox Voice Mail?
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
With that said, we thought it would be a good idea to provide you with a few examples of voicemail greetings. As you read through these, keep in mind that the effectiveness of your voicemail greeting is one-quarter what you say, and three-quarters how you say it.
Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
Record your voicemail away from background noise. While recording your voicemail, background noise can make your message very difficult to understand. Make sure to record your voicemail in an environment with minimal background noise. If you want to optimize your voicemail, practice a lot. Also, do not forget to take notes about the content of your voicemail. Practicing and taking notes while leaving an electronic voicemail is essential. A lot of practice will be so helpful in recording your message. But in some cases, you may not have time to practice. It may help to write your voicemail text on a piece of paper and read it in such cases.