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Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.

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The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
Don’t leave customers and colleagues on edge. If you say you’re going to call them back, follow up. If you tend to fall behind in this area, encourage them to email you or reach out in another way. Better yet, learn how to forward voicemail to email so you can access the message anywhere. .

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Caller ID masking is common for many businesses who want their main phone number to appear in caller ID receivers, regardless of which line places a call. In these instances, Cox Business will set up masking to use the main number as the caller ID. Cox Business only masks Caller ID upon request and does not include additional charge(s). If we use a Cox Business virtual telephone number, how do we set up and use voice mail?
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.

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You can customize each greeting for each phone number within your OpenPhone account. In addition, you can change it as often as you need.
As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.

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Most mistakes are made right at the beginning. Many people do not know what they are going to say in advance and so they try to make a voice mail recording on-the-fly. Even only having a general idea of what you are going to say won’t really cut it. These types of greetings lack professionalism and sincerity. Write out your voice mail greeting word for word in advance and be sure to include information like: – The type of information that you need to return the call (name, number, details, etc)

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  • how to leave a business voicemail

    2. Hello, you have reached the office of [your name]; I will be out of my office starting on [date] and will be returning on [date]. You can call me when I return or leave a brief message. If this is an emergency I can be reached on my cell, which is [your number].

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    1. Personal Business Voicemail Greetings. Hello! You’ve reached (insert company name.) This is (insert name) in the (insert department.) My apologizes for not being available to take your call, but I’m on the line helping another customer (insert business’s most attractive result or purpose point.)

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    You have stated your calls-to-action. Now you have to make sure they know the process to follow. If you want your customers to leave their voicemail messages, you have to tell them from the start, “Kindly leave your name, purpose of your call, and how to contact you.”

    Creating a professional voicemail greeting isn’t complicated, but you need to keep a few things in mind to ensure success. The following tips will help: Be friendly and welcoming - let your company's personality shine!; Have a clear voice, speak at a slow to moderate pace, minimize background noise; Ensure the greeting is human and approachable; Keep the greeting short and informative; Ensure the greeting doesn’t sound robotic or unnatural; Show your gratitude for the call by saying thank you; Manage expectations by clearly stating when the client can expect a callback.
    A lot of care and consideration should be given to who will be providing the voiceover for a business’ audio recordings before the selection is made.

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    We’re so confident in our services that we offer a 30-day, money-back guarantee. If you’re not totally satisfied, we’ll refund you.

    Reiterate the main point of your message and repeat your name and phone number. This will help the receiver remember your name and message and spares him from having to listen from the beginning to write down your contact information.
    The above greeting is a professional voicemail script used by many growing and established businesses. It delivers the message quickly and efficiently, without wasting the caller’s time.

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    Top 13 Professional Voicemail Greetings – Examples, Scripts, Samples, Audio Recordings

    When calling any business number, you are often greeted with an automated voicemail greeting that helps guide you through the company directory, hours of operation, contact information and alternative steps for the call, such as leaving a message.
    Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.

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Need your voicemail recording as soon as possible? Depending on the complexity of your job, you can receive your final audio files in as little as one day.

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There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.

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No matter the time, no matter your location, our team backs your business communications around the clock with free phone, email, and chat support.

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Get professional voicemail greetings today! Lili is a professional voice talent based in Los Angeles with a deep warm voice that will make your business sound professional. Lili has been recording professional voicemails & messages on hold with a fast turnaround since 1997. Most recordings are delivered within 24 hours. Watch Lili recording voice overs on YouTube.

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