Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
No one wants to listen to a two-minute voicemail greeting. Keep it short and upbeat and start with a simple “Hello! Thank you for calling
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The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
Another great information you can put in your voicemail messages is to inform your prospects when you can reach out to them say the next morning or mid-afternoon and more so that they can be aware of when they can expect a call from you.
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
3. Listen to voicemail messages. Access voicemail. Press 1 to Get your Messages. Press 1 for Voice Messages. Use these keys while you're listening to your messages
Website: https://gpcomhelp.zendesk.com/hc/en-us/articles/115011671507-Voicemail-How-to-Change-Enable-Personal-or-Out-of-Office-Greeting
Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
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A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
4. You have reached [your business]. All of our sales representatives are busy serving other customers but we would like to return your call as soon as possible. For current pricing information or to check the status of your order, please visit us on the web at [your website]. Otherwise, please leave us a message with your name and number after the tone. If you would like to return to the previous menu, press the [key to main menu].
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
You don’t need to have your whole life story in your voicemail greeting, you just basically need them to know that they reached the right person and that you will be getting back to them as soon as you can. This is the part where people like to get funny, maybe by saying, “hey, I’m out and definitely avoiding you,” which is funny if your friends are calling, but not if someone you want to work for is trying to reach you.
Category: Phone Number, Customer Service, Support Number, Tech Support Show more