As remote work continues to grow during the COVID-19 pandemic, having a high quality voicemail greeting is more important than ever. With that in mind, this blog post will list the 5 best voicemail greeting examples that can help you create a positive first impression for you and your business.
You want this experience to be a positive one for the caller. Make sure your voicemail provides information such as your hours for operation and additional contact information. You’ll also want to address when the caller can expect your call or list other ways they can get in touch should you not answer.
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15. "This is Bond. James Bond. Okay, it's really [your last name]. [Your first name] [your last name]. I'll get back to you as soon as I'm done helping M16 save the world — which will probably be tomorrow at the latest. Have a good day."
ProTip: When recording a business voicemail greeting, do a trial run and listen to your message once it’s recorded to make sure it sounds great.
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Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
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If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
The pet care service providers get calls from pet owners at odd hours or when they are busy attending to their chores. So, resorting to voicemail services is necessary for such businesses. Below is an excerpt from a voicemail for a pet service entity:
If you are going to use your own phone to record your greeting, be sure to use a land line. Cell phones can’t always be trusted to produce a high quality sound and often the callers will hear distortion, static, or flight information in the background because you decided to record a new message while waiting for your plane at the airport. Always use a land line in a quiet setting to make your recording.
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
When the phone line is busy or the line is not answered, the call will be redirected to the number you specify, voicemail or a do-not-disturb announcement.
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Using the services of a professional actor with experience in phone system recordings helps ensure truly professional-sounding voicemail greetings for a business. Professional actors backed by experienced audio directors and studio-grade recording equipment can produce high-quality recordings for phone system messages such as voicemail greetings.
There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.