A lot of care and consideration should be given to who will be providing the voiceover for a business’ audio recordings before the selection is made.
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me …
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The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
You want this experience to be a positive one for the caller. Make sure your voicemail provides information such as your hours for operation and additional contact information. You’ll also want to address when the caller can expect your call or list other ways they can get in touch should you not answer.
Your prospects are under the impression that a brand will be always available to cater to them, now for some circumstances, a few brands might not be able to serve their prospects 24/7 which is why creating a voicemail message becomes useful.
This article covers the configuration steps for introducing voice mail support into a Skype for Business (SfB) Server 2015 environment by integrating with Exchange Server 2013 Unified Messaging (UM). Note that this series of Exchange integration articles leverages Exchange Server 2013 and will continue to do so for continuities’ sake. Microsoft has recently released to the public the
You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
As one of the best-selling VoIP devices, magicJack has allowed people to use their Internet connection to make both mobile and landline...
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
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Try to avoid unnecessary phrases that only make your greeting longer, like “leave your name and number and what you’re calling about.” Most people know what “leave a message” means.
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We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
Instead of you making your clients and customers sit through an Interactive Voice Response (IVR menu) so they may be directed to the person they would like to talk to, try to make fewer hurdles and steps for your customers.