Website: https://support.skype.com/en/faq/FA639/troubleshooting-skype-voice-messaging
Provide as much useful information in your business voicemail greeting. However, be sure to keep it short and concise. An excessively lengthy voicemail can be damaging rather than helpful. Keep your voicemail to around 20-25 seconds maximum.
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Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings. Skype for Business calls your voicemail and guides you to record a personal greeting. When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
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3. Listen to voicemail messages. Access voicemail. Press 1 to Get your Messages. Press 1 for Voice Messages. Use these keys while you're listening to your messages
Forward calls to a pre-determined number during a power outage or when the connection to the cable modem is lost so you will never miss a call.
Microsoft Voicemail (formerly called Unified Messaging or UM) is a service available for Skype for Business enterprise voice (telephone) users. Voicemail messages are delivered to your Outlook inbox and include an audio file with the contents of the message as well as a text transcription.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
The reason being it can either push your prospects away from you or retain them for longer.
If the you haven't changed your personal greeting, a default system greeting will be played for callers. For example, "Please leave a message for John Smith. After the tone, please record your message. When you finish recording hang-up or press the pound key for more options."
If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
Voicemail allows you to access your phone messages while you're in your business or away from work.
If someone is listening to your voicemail greeting it's only because they intend to leave you a message. Don't make them listen to 3 minutes of rambling in order to do so. Plus, you're more likely to deliver a clean, professional read if you stick to shorter greetings. If more specific information is needed, direct callers to where they can find it on your website.
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
In this article, we’ll discuss why a voicemail greeting is important for your business and show you how to set one up with just a few simple steps.
“Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”