A good way to do this is to maybe add, “Have a wonderful day” at the end of the greeting. It’s short, so it won’t contradict the first point, and it makes the message more personal.
Exhibit confidence while delivering your message, use appropriate language, and avoid filler words.
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An attractive voicemail can be a major factor in appearing professional and legitimate to the outside world. When recording a professional voicemail for your business, your validity is evaluated subconsciously by those who call you. Don’t make the mistake of overlooking this simple yet valuable component of your brand!
Hello, you have reached X (service provider). Unfortunately, all our agents are engaged in talking to other customers. You can stay online or to resolve something urgent, try our live chat service. You also have the option of leaving your name, ID and number and our agents will revert to you at the earliest.
You have stated your calls-to-action. Now you have to make sure they know the process to follow. If you want your customers to leave their voicemail messages, you have to tell them from the start, “Kindly leave your name, purpose of your call, and how to contact you.”
In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
16. Hi, you’ve reached [X Business Name]. Our regular business hours are [State opening hours]. If you need to reach someone immediately, please call [contact’s name] at [cell phone number]. If not, leave your name and contact information and a representative will get back to you when we re-open.
Note: To enable visual voicemail, ask your admin to make sure you are enabled for Exchange Unified Messaging, following instructions in the Configure Skype for Business Cloud Connector Edition guide. Missed call and message notifications
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
To clear any customers doubts or expectations, make sure to mention on your voicemail when you’ll be available. Don’t say that you will “try” to return their call. Instead, offer them a realistic timeframe in which they can expect their call to be returned, so they know what to expect - whether it will take you 24 hours or a week to get back to them. This will eliminate your customer’s worries about your timeliness and encourage them to wait for your reply instead of heading over to your competitors.
If you can get your voice mail greeting professionally recorded, then definitely consider it! These greetings sound great and can have a strong “corporate” or “important” feeling to them. When they are done properly, these recordings can be very memorable and get a lot of attention. A professional voice talent can be hired to make your greeting sound fantastic. Yes, they might be less personal, but they are certainly professional. So it’s up to you which image you want to portray. If you use a web-based voice mail system like Solaxis, then you can upload these recordings directly into your voice mail system.
The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
Since you are recording audio, make sure you are in a silent place or a place with minimum background noise. This will help you create a perfect business voicemail greeting clear.
37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.
Website: https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/configure-cloud-voicemail