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what to say in your business voicemail

This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!

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I’ve got you covered. I’ve compiled some of the best voicemail greetings you can use for virtually any situation you’ll come across.
Before any business can create clear, easy to hear (and understand) recorded audio messages, they need the right recording equipment. Many businesses try to get by with using audio recorded on a standard recording device. .

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28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!
From your home phone: It only takes a few minutes to setup your voice mailbox by phone: Dial *98 from your home phone. The system may take 5-7 seconds to begin voicemail setup. When prompted, enter a 6 to 10 digit PIN, then press #. (If you make a mistake when entering your PIN, press * to start over.) Re-enter your new PIN, then press #.

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Automatically redirects your incoming calls to another number, voicemail or do-not-disturb announcement.
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.

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Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.

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33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return.

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    41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.

    When you’re actively listening to a message, choose your next message option to perform a specific function. Press 1 to play a message. Press 2 to save the message and go to the next one. Press 3 to delete the message and go to the next one. Press 4 to save the message as new. Press 7 to back up three seconds in the message playback. Press 8 to toggle between pausing or continuing message playback. Press 9 to move forward three seconds in the message playback. Press * to return to the main menu. 1.800.888.1300 Live Chat ServicesInternet SolutionsPrivate NetworkingData CenterPhoneTVAdvertisingWholesale AboutLocationsNetwork Operations CenterCareers SupportAccount & BillingInternetFiber Internet SupportFixed WirelessCable TVMidcoTV SupportPhoneHosted VoIPPropertiesAdvertisingNew Customer Support My Account Account and User Details Billing and Payment Manage My Services Notifications Request a Consultation 1.800.888.1300 Support Center 1.800.888.1300 Privacy Policy Legal
    This free business voicemail script includes everything you need to create a business voicemail that drives actual results for your business. Customer Experience Automation Email Marketing Automation Marketing Automation CRM & Sales Automation Service & Support Pricing Omni-Channel Marketing Landing Pages SMS Conversations Social Media Web Personalization Apps & Integrations Become a Partner Developer Center Free Tools featured apps: About ActiveCampaign Contact Us FAQ Why ActiveCampaign Customer Stories Careers We're hiring! Legal Center Free Trial English Español Français Italiano Deutsch Português Search ActiveCampaign on Twitter ActiveCampaign on Facebook ActiveCampaign on LinkedIn ActiveCampaign on Instagram Apple store link Google Play link

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    Or say that your brand is on a holiday, you can’t miss out on leads because you know their value on your business.

    Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
    Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!

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    Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.

    You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
    Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?

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    5. Holiday Voicemail Greetings. Happy [X holiday]! You've reached [your name] at [X company]. I am currently out of the office, but please leave me your name, phone number, and the reason you are calling, and I’ll return your call after the holidays.

    “Hi, you’ve called [name] at [XYZ company]. I’m currently busy [hiking through a rainforest, exploring China, climbing Mount Peru etc.] and so I can’t take your call right now. I won’t be back in the office until [date] and I look forward to hearing from you then.
    32. Hi, you’ve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].

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Website: https://www.onsip.com/voip-resources/smb-tips/business-voicemail-greetings-5-sample-scripts

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Keep in mind that to enjoy the full benefits of your professional greeting system, you must routinely check and delete messages. If your voicemail fills up, you won’t be able to receive new messages, meaning your customers will become frustrated.

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Alerts you with a special tone when someone else is calling you while you are already on the phone.

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Provide as much useful information in your business voicemail greeting. However, be sure to keep it short and concise. An excessively lengthy voicemail can be damaging rather than helpful. Keep your voicemail to around 20-25 seconds maximum.

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