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One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
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Recording company voicemail can be really simple, like speaking your new business voicemail script into an iPhone, or you can set up voicemails across your entire company at a highly professional level.
Shut the office door and turn down the music—it’s time to record! Pretend that your office is your music recording studio as you prepare to vocalize your message. Remember that obscene background noise can be a major turn off to potential customers and prospects.
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
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Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
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Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
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Hi, you’ve reached Customer Service. We are busy assisting other customers at the is time. Please leave a detailed message with your order number or customer ID, the reason for your call, and the best number to reach you. A Service Specialist will return your call as soon as possible.
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
Finally, make sure to speak clearly and slowly. Don’t mumble, and make sure your greeting is free from background noise. Nothing paints an unpleasant and unprofessional company image more than a voicemail greeting with static noise, traffic sounds, or colleagues talking in the background.
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