Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
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Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks. Always: Answer your phone whenever possible. … Sometimes: Put your phone on vibrate mode. … Never: Have an inappropriate voicemail message or hold music. … Do: Return phone calls promptly. … Don’t: Talk over the caller. … Embrace: A professional greeting. … Avoid: Goofy ringtones. How do I leave a good voicemail message?
18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
Here are some of the examples that we have picked for you. By getting inspired by these, you can come up with your own unique greetings too.
“Hi, you’ve reached the desk of (your name). I’m currently out of the office on vacation and will return on (insert date). If you need immediate assistance, please call my assistant, (insert assistant name) at (insert assistant’s phone number). Otherwise, leave your name and number, and I’ll get back to you when I return.”
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When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
8. Set up voicemail by phone. Call *98 from your business phone. The system may take 5 to 7 seconds to begin voicemail setup. When prompted, enter a new PIN, and then press #.
“Hey! You’ve reached us here at [XYZ company]. All our team is currently out of the office for the holidays. We’ll be back to work on [date] well-fed and therefore eager to speak with you!
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
A professional voicemail greeting will give your customers a welcome that is friendly and polished. Our talented community of freelance voiceover artists will leave your callers confident that their call is important to you.
I've helped thousands of professionals in dozens of industries. If you know you or your team is capable of more, then you’ve come to the right place.
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
This is it. If you are not satisfied with the custom voicemail greeting, then follow the same steps and do it again.