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To learn more about Call Queue with Music On Hold or the Rollover Hunting feature, log in to the Optimum Business Account Center at optimum.net/business and click on the "Explore Optimum" link to watch the tutorial.

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Virtual Receptionist allows all calls to be answered automatically - 24/7/365. Set up a customizable greetings that can route your callers to specific departments or extensions, and you can even give your Virtual Receptionist its own office hours with time-of-day scheduling, ensuring your customers hear the right greeting at the right time. Combine with other advanced features like rollover hunting and call queue with hold music that makes the wait enjoyable to ensure you never miss a call again.
Before any business can create clear, easy to hear (and understand) recorded audio messages, they need the right recording equipment. Many businesses try to get by with using audio recorded on a standard recording device. .

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Are you on the hunt for more great business tips? Why not take a look at some of our other blog posts, like how to waste less time and boost efficiency? And remember, you can always get in touch with all your queries.
Sending a voice message is only available in Skype on Android (6.0+), Android tablet, iPhone and iPad. From the Chats or Contacts tab, select the person or group you want to send a voice message. Tap the Microphone to record your voice message. Tap Send to send it to your chat.

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You don’t need to say why you can’t answer or where you might be, you simply need to say your full name, that you are sorry you can’t come to the phone, and that you will get back to them as soon as you can.
Happy [Monday!] You’ve reached [Jessica on the Business Development Team at LinkedPhone]. I’m presently out of the office [for a meeting until late this afternoon]. Please include your name, number and the reason for your call and I’ll get back to you ASAP. Thank you and have a fantastic day!

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Get iPhone 12 for up to $700 off with eligible trade-in. Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only. See offer details. Learn more. Marquee mobile image 3. Give your team connectivity they can count on. Small business customers: Get $30 off per month for 3 months for each new line when you purchase one or more

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Skype for Business Online (Plan 2): All the functionality of the Skype for Business Online Plan 1, but also gives users the ability to create and initiate Skype for Business Online and on-premises meetings. Keep in mind, this doesn’t provide PSTN conferencing online, as that would require the PSTN conferencing add-on.

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    9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.

    “Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
    Website: https://github.com/MicrosoftDocs/OfficeDocs-SkypeForBusiness/blob/live/Teams/set-up-phone-system-voicemail.md

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    Assign a Voicemail box for every user and group on your planReceive notifications through email and phoneRecord custom messages to address your callersPlans and Pricing

    If you can get your voice mail greeting professionally recorded, then definitely consider it! These greetings sound great and can have a strong “corporate” or “important” feeling to them. When they are done properly, these recordings can be very memorable and get a lot of attention. A professional voice talent can be hired to make your greeting sound fantastic. Yes, they might be less personal, but they are certainly professional. So it’s up to you which image you want to portray. If you use a web-based voice mail system like Solaxis, then you can upload these recordings directly into your voice mail system.
    Mortgage Real estate agent Mortgage Tips Tips for real estate agents All about mortgages Useful At the least, the recording should include your name, the name of your company and your office hours. You can also include the best way to reach you—such as an email—and provide that contact information. If they can leave a message, let them know in the message.

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    Looking for guidance on how to record the perfect voicemail? Learn how to record professional business voicemail greetings.

    In this blog post, we'll cover how to set up several voicemail greetings: a name recording for your voicemail box, a default greeting, and a temporary (for holidays and vacations) greeting.
    5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.

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    33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return.

    No one wants to sit and listen to someone talking drone and monotone on a voicemail greeting. Remember to keep it upbeat and avoid sounding like a robot!
    37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.

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Even better, all these voicemail greetings are free and you can download the voicemail’s mp3 file! Business voicemail greeting samples. If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers.

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Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!

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A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a special message during a holiday.

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19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”

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