There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
Most voice mail users have a desk phone line, which rolls calls to a voice mailbox. Customers with virtual telephone numbers (TNs) do not have a physical desk phone for this number. If you use voice mail with a Cox virtual TN, refer to the tips listed below. If you have a virtual TN, the related voice mailbox should be pre-set by Cox voice mail teams. If you cannot access the box from a valid access number, contact a Cox representative to make sure that the mailbox is initialized. When you log in to the mailbox, you need to update the PIN, record a new greeting, and record your name. Use voice mail and features as necessary. Paging Notification
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12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
Want to make a great first impression? Use these voicemail templates as a starting point for crafting your own professional voicemail!
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Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
The Best Way to Set up a Voicemail Greeting. Normally, small business owners use a landline or mobile phone number to manage calls. While it may get the job done, they do not allow you to properly manage business calls or set up an effective automated voicemail greeting. The best way to manage business calls is by using a business phone service.
Website: https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
Assign a Voicemail box for every user and group on your planReceive notifications through email and phoneRecord custom messages to address your callersPlans and Pricing
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Phone manuals and free pdf instructions. Find the user manual you need for your phone and more at ManualsOnline. AT&T Telephone 1040 User Guide ManualsOnline.com