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Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.

business voicemail recording examples

When someone is trying to reach you and they can’t get you on the line, they want to leave a message right away and get on with their day. If your voicemail greeting goes on for minutes on end, chances are they aren’t going to stick around until they hear the beep.
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A business’ voicemail greeting is often the first point of contact with a business’ customers. Getting this greeting right can make a business sound professional and trustworthy. A badly-done greeting, on the other hand, can confuse and infuriate customers over the phone. …
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You want this experience to be a positive one for the caller. Make sure your voicemail provides information such as your hours for operation and additional contact information. You’ll also want to address when the caller can expect your call or list other ways they can get in touch should you not answer.
Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.

professional business voicemail template

A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.

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ProTip: When recording a business voicemail greeting, do a trial run and listen to your message once it’s recorded to make sure it sounds great.

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    Remember that Brittney Spears song where you hear her voicemail greeting at the end and she does that fake-out “beeeeep” and says “do yo thang?”

    You want to be a little more formal when you're recording a business voicemail greeting for your company. State your business name, your hours of operation, the manner in which you'll reach out to the caller, and a place where he or she can obtain more information about your business. Thank you for calling GreenLeaf Logistics. No one is available to answer your call right now. Our business hours are Monday through Friday, 9 am to 7 pm. Please leave your name and phone number so that someone from our Customer Success Team can follow up with you. For more information, please visit www.greenleaflogistics.com. 3. Department Wide Voicemail Greeting
    Assign a Voicemail box for every user and group on your planReceive notifications through email and phoneRecord custom messages to address your callersPlans and Pricing

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    Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
    A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a special message during a holiday.

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    OpenPhone is a modern business phone service app for startups, small businesses, and individuals. OpenPhone separates your professional and personal communications and enables you to personalize your number to reflect your own brand. Use your business number directly from your existing cell phone!

    “Thanks for calling (insert company name), where your dream is our destination. I’m helping another customer at the moment, but please leave your name and number, and I’ll return your call.”
    Each voice mailbox offers 50 minutes of message storage. When 50 minutes are consumed, callers cannot leave messages. Cox Business suggests that you delete older messages, especially large messages, to preserve available storage space. You will receive a warning once the mailbox capacity reaches 70%. The platform will delete any messages after 31 days. What is an extension mailbox, how do I set it up, and how many mailboxes can be attached?

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    If you’re an entrepreneur or small business owner who’s debating the benefits of getting a voicemail greeting, keep reading!

    1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
    When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.

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2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.

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Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.

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