Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
If you are ready to record your voicemail greeting, you should already have a solid script. Whether you include your mission statement, some fun personal details, or a favorite quote, making your voicemail greeting personal is a great way to set your business apart. Write down what you're going to say, but try to avoid reading it verbatim as you record, or it may start sounding robotic and rehearsed. When listening to your voicemail greetings your callers shouldn't feel like they're listening to an impersonal recording. Keep it conversational. If you need help achieving that conversational tone, check out these tips.
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Noise in the background of a voicemail is both unprofessional and distracting. Background noise can communicate to the receiver that you are inconsiderate and have not taken the time to prepare and assess your surroundings. Make sure you are situated in a quiet environment when leaving a voicemail to ensure that your message is clearly heard.
You can access listen to your voicemail messages from Microsoft Teams apps or phones, Skype for Business apps or phones, or Outlook apps.
Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac.
1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.
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If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
The voicemail message can be anywhere between 10- 25 seconds. Keep it as short as you can because the prospects need to hear the vital details in it.
The system sets it. For a basic voicemail, it is three minutes. In a premium system, this time is five minutes.
You want to be a little more formal when you're recording a business voicemail greeting for your company. State your business name, your hours of operation, the manner in which you'll reach out to the caller, and a place where he or she can obtain more information about your business. Thank you for calling GreenLeaf Logistics. No one is available to answer your call right now. Our business hours are Monday through Friday, 9 am to 7 pm. Please leave your name and phone number so that someone from our Customer Success Team can follow up with you. For more information, please visit www.greenleaflogistics.com. 3. Department Wide Voicemail Greeting
Using studio-grade audio recording equipment helps ensure the audio for your business voicemail greeting is clear and easy to understand, minimizing the risk of misunderstandings.
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
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Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.