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Cox Business only masks caller id upon your request, and there is no upfront or recurring charge for this service. If you are unsure about whether or not your caller id is masked, contact a Cox representative. If your caller id is masked on your phone lines, you will need to follow this process to initialize and check your voice mailboxes:

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Good afternoon. You have reached the office of (…). Leave a brief message with your contact information. I will call you back as soon as possible.
With over 20+ advanced features, no matter the features that your business needs, Business Voice helps keep the phone ringing and your business productive. .

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Hello, you have reached Dr. X. Right now, I am with a patient, so I’m unable to respond to your call immediately. If you need help with a prescription, call number Y. If you need to book/modify an appointment, call number z. Please, leave your name, and phone number and reasons for calling.
You don’t need to say why you can’t answer or where you might be, you simply need to say your full name, that you are sorry you can’t come to the phone, and that you will get back to them as soon as you can.

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Connect more with the Optimum Business TV package that’s right for your customers and employees.
Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.

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A monotone voice can be a turn off for a caller. You want your caller to feel like they missed out on speaking with you — not like they dodged a bullet.

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    State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
    Your voicemail is set up with a default greeting, but you can record a personal greeting any time you want.

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    Voicemail allows you to access your phone messages while you're in your business or away from work.

    Voicemail service providers like Voicemail Office offer these life-simplifying features as part of their unified messaging packages, which allow users to obtain both voicemail and fax messages in their email inbox. Voicemail messages that are sent to email are also identified with the extension number in the body of the email, so that the purpose of the call can be foreknown. Surprisingly, rates for these services are very low, starting at just $9.95 per month.
    On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings. Skype for Business calls your voicemail and guides you to record a personal greeting. When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.

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    Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.

    Give your business the complete cloud phone system— hardware and software that works together seamlessly.
    Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.

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    44. Hello, you’ve reached [X department] at [X company]. Our team is currently out of the office, but we’ll be happy to assist you when we return. Leave a quick message that includes a callback number and a team member will reach out within one business day.

    We offer 24/7 support and abundant training resources for all of our customers including weekly live training sessions and one-on-one new customer training.
    9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”

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What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.

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Step 2: Verify Your Cell Phone Number. Step 3: Choose a Local or Toll-Free Work Phone Number. Step 4: Choose the Solopreneur or Team Subscription Plan. Step 5: Add Team Members & Additional Business Phone Lines. Step 6: Set Business Hours and Customize Greetings & Voicemail.

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Instead of sticking to the usual, be creative. Your voicemail can be used as an opportunity to make your brand stand out, so make sure to include a catchphrase or something that grabs the caller's attention. For instance, you can mention deals you’re currently offering or incorporate fun facts into your message.

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