I began my career with over 15 years in sales and sales training. Among other roles, I was a national sales trainer and a branch manager for Wells Fargo Home Mortgage.
15. “Hi, Thanks for giving us a call! Sorry, but we are closed right now. Please leave us your name, number and the best time to reach you and we’ll get back to you within the day. Thank you.”
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Try to avoid unnecessary phrases that only make your greeting longer, like “leave your name and number and what you’re calling about.” Most people know what “leave a message” means.
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What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.
21. Hello, you’ve reached the Sales Department at [X company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out, and one of our team members will be in touch within 24 hours.
“Thanks for calling (insert company name), where your dream is our destination. I’m helping another customer at the moment, but please leave your name and number, and I’ll return your call.”
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
Another great information you can put in your voicemail messages is to inform your prospects when you can reach out to them say the next morning or mid-afternoon and more so that they can be aware of when they can expect a call from you.
16. “Hi, you’ve reached [company name]. Sorry, you just missed us! We’re open from ([hour] to [hour] [time zone]) Monday through Friday [optional: hour to hour on the weekends]. In the meantime, you can also visit our website [website URL] to reach out via live chat, text, or email [email address]. If you’d like to leave us a message, tell us your name, number, and reason for your call after the beep. We will give you a call back later on today.” Let your caller know your exact office hours so you skip the “phone tag”. They’ll appreciate knowing when to expect a return call. Just keep in mind that the timeframe should be realistic so you live up to customer expectations.Voicemail greetings for holidays
When you’re looking for a job, a good rule of thumb is to answer your phone as often as you can. You never know when a recruiter might be calling to set up an in-person meeting, or conduct a phone interview.
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When you frequently update your business greeting, there is a chance more people will listen to the message. You can update your voicemail with relevant information about your business as a way to keep your customers well informed.
Before any business can create clear, easy to hear (and understand) recorded audio messages, they need the right recording equipment. Many businesses try to get by with using audio recorded on a standard recording device.
A VPN service provider offers the users the means to get anonymous online and protects their data. They offer various packages for their users. Since this is offered online, the customers can contact at any time, literally! Here is an example of a script for a VoIP phone service for practice.
Website: https://business.shaw.ca/support/how-to-use-voicemail-on-your-business-phone
29. Hi, you’ve reached [your name] at [your company]. Please send me an email at [email address] if this is urgent, and I’ll get in contact with you as soon as possible. If this is not urgent, please leave me a brief message about the reason you are calling with your contact information and I’ll get back to you in the next 24 hours. Have a great day.