32. Hi, you’ve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].
Displays the name and telephone number of the incoming caller, provided they are not blocking that information.
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Share with your caller when they can expect a callback. If you return calls within 24 hours, let them know. Give them an estimate of when they can expect your call.
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
When you’re actively listening to a message, choose your next message option to perform a specific function. Press 1 to play a message. Press 2 to save the message and go to the next one. Press 3 to delete the message and go to the next one. Press 4 to save the message as new. Press 7 to back up three seconds in the message playback. Press 8 to toggle between pausing or continuing message playback. Press 9 to move forward three seconds in the message playback. Press * to return to the main menu. 1.800.888.1300 Live Chat ServicesInternet SolutionsPrivate NetworkingData CenterPhoneTVAdvertisingWholesale AboutLocationsNetwork Operations CenterCareers SupportAccount & BillingInternetFiber Internet SupportFixed WirelessCable TVMidcoTV SupportPhoneHosted VoIPPropertiesAdvertisingNew Customer Support My Account Account and User Details Billing and Payment Manage My Services Notifications Request a Consultation 1.800.888.1300 Support Center 1.800.888.1300 Privacy Policy Legal
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19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
25. Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.
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“Thanks for calling (insert company name), where your dream is our destination. I’m helping another customer at the moment, but please leave your name and number, and I’ll return your call.”
Never underestimate the power of a professional voicemail! It may be the first impression you make with a customer or prospect, so put some time and effort into yours. Also, keep in mind that an easy to use business phone system can make recording a voicemail quick and easy. So use our tips to help you write your voicemail script today!
9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
Hello, you have reached the law offices of X. Unfortunately, I am attending to another client right now, but I will return your call as soon as I can. Please leave me your name, reason for calling, and your number so I can connect you with the right department. This is far more professional than the other examples given in this guide. Lawyers should always be formal, smooth, and confident. Nobody is calling to make friends. They’re calling to get the job done. That’s why your message should be all business.
It is important that you monitor your performance indicators for you to check if the slightest of changes can bring a difference to how many voicemails are received.
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When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.