Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
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Don’t be fooled by other business’ mediocrity…Excellence matters. First impressions also matter. Let your clients and investors listen in on just how exciting and professional your business really is.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
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20. "Hey there, this is [your name] from [your company]. I'm out of the office until [date]. In the meantime, please direct your inquiries to [coworker's name] at [email address]. They can also be reached at [phone number]. Thank you."
Information: Your business voicemail should provide all the information the caller needs. ...Validation: A great professional voicemail greeting should thank the caller for their call and apologize for missing it. ...Motivation: The aim of a professional voicemail is to keep the caller on the line long enough to listen to your message. ...
NEW WOW! BUSINESS VOICEMAIL MESSAGING SYSTEM USER GUIDE With your WOW! Business Voicemail Messaging system, you can customize your voicemail options, including your greeting, personal name, and a number of settings that make using voicemail more convenient. Using your …
Before any business can create clear, easy to hear (and understand) recorded audio messages, they need the right recording equipment. Many businesses try to get by with using audio recorded on a standard recording device.
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Voicemail allows you to access your phone messages while you're in your business or away from work.
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Before you record your business voicemail greeting, be sure to rehearse it so you feel comfortable and don’t stumble around. You might want to write a script and practice a few times out loud beforehand.
3. Listen to voicemail messages. Access voicemail. Press 1 to Get your Messages. Press 1 for Voice Messages. Use these keys while you're listening to your messages
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.