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While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.

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Have a positive attitude while recording your voicemail greeting — it will carry through in your voice. If you find it difficult to convey positivity over a phone system, try smiling while you’re recording. (We promise, you will hear a difference.)
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional. .

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Make sure to keep your voicemail greeting fresh and new. In fact, updating your voicemail regularly will ensure that people actually listen to your message. Anytime you are on vacation, at a conference or other industry-related event, change your greeting to reflect where you are at.
e. Never Assume Anything: Phrases like “You Know What To Do,” “Sing Your Song at the Beep,” and others mentioned above are awful to leave in your greeting. For the sake of universality and comprehensiveness, NEVER assume the caller knows what to do. Lay it out clearly. f. Leave a Message: This phrase, by itself, will not do. It’s imperative for users to identify themselves in their greetings. Callers need to know they’ve reached the right person. g. Disregard Lethargy: If you’re not excited about your greeting, why would anyone else be? Never display a lack of enthusiasm in your greeting as it could turn callers off to both you and your business. h. Speak Clearly and Never Slur: Callers need to understand your every word; therefore, mumbling, slurring, and all other detractions of speech should never be recorded. d. Be Creative Without Sacrificing Quality: Callers know how voicemails work–i.e. leave a number, message, etc. While you want to be clear, it’s important not to be contrive or redundant with your message. Creativity can help users to differentiate themselves, as well as intrigue callers. While users should avoid the tropes of creativity listed above, it’s definitely good to think outside the box. That being said, scripting and practice can help users to experiment more with their greeting–ultimately allowing for more unique and creative approach. e. Speak With Diction: It’s important to present one’s self as an authority without alienating callers. As such, it’s crucial to articulate and speak with clear diction. “ if your voice recording has you stumbling over words and speaking haltingly, it does not convey confidence and competence,” states Ron Sellers of Grey Matter Research & Consulting. Remember, this greeting represents you; therefore, you want to appear collected and professional, as well as welcoming. To do this, one must carry themselves well through their recorded message. f. Account for Timeliness: Your message should be concise. No caller wants to be sitting through a rant/diatribe of redundant statements. Your greeting should flow without dragging. Inversely, one doesn’t want to be terse, either. Engage callers with a simplified approach laden with creativity. h. Account for Quality: Aside from speaking clearly, users want to eliminate any noise in the surrounding environment. The quality of the greeting is just as important as what’s being said in the greeting itself. As such, one doesn’t want to undermine a great message with poor quality. i. Courtesy, Tastefulness, & Tact: This is pretty self-explanatory and straight forward–NEVER be rude. Being light-hearted and humorous is very different from being obnoxious and/or abrasive. Again, these tools can be helpful if utilized properly, but not everyone perceives humor the same way. So play it safe. The last thing your voicemail greeting should do is offend a caller. k. Provide Options: if you’re part of a bigger company, it might be good to offer caller options. For example, allow a menu to defer callers to a colleague or co-worker in your absence. This can help show callers you care about their well being. Another option might be offering different modes of communication–i.e. email, fax, etc. In offering users diversity, contact may be much easier to maintain.

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11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
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VirtualPBX provides every extension owner in your company with custom routing. If the employee isn’t available, the call will go to the personalized business voicemail account for that employee as a result. In this way, each employee can have a business greeting for callers. Similarly, you can set up voicemail boxes for departments or your company as a whole. Even if the call goes to a phone that already has personal voicemail, we can make sure your business calls only go to your business voicemail system. People that call the employee’s number directly get personal greetings, those that go through VirtualPBX get a business greeting.

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26. Thank you for calling [your name] at [company name]. Unfortunately, I can’t take your call right now. Please leave your name, number and a message, and I will call you back as soon as I have the opportunity.

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    Whether you are trying to be funny or want your friends to know your favourite song, chances are your Placement Consultant or Hiring Manager will not be impressed by an unprofessional voicemail. You should ensure that you record a professional voicemail message (with no background noise) such as, “Hi, you’ve reached [say your full name]. I’m sorry I missed your call. Please leave your name, number and a brief message after the tone and I will call you back as soon as possible.”

    You can change your voice tone from the yellow box. Then open up Skype and go to Tools > Options and select Audio Settings. In the microphone settings drop down menu select Microphone (Screaming Bee Audio) That’s it. now you can call your friends with your new voice.
    Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!

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    Hello, you have reached the law firm of X. At this moment, I’m busy attending the case of another client, but I will definitely get back to you the moment I am free. Please, leave your details, including your name, address, situation, and your contact number. For something absolutely urgent, call me on y number.

    You might not be the kind of person who wants customers to go through long voicemails. If that sounds like you, here are a couple of short and sweet voicemail greetings that you can use to get your message across!
    You can access listen to your voicemail messages from Microsoft Teams apps or phones, Skype for Business apps or phones, or Outlook apps.

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    4. Turn on Autoplay. You don't have to press 1 to listen to messages if the Autoplay feature is on. To turn AutoPlay on or off: From the Main Menu, press 4 for Mailbox Settings.

    Here are some great examples of professional voicemail greetings that you can use in your business!
    It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.

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    There is no way to know who has listened to your voicemail unless the caller leaves you a message.

    As in the situation above, a full mailbox can be really frustrating for an employer who is trying to get in touch with you. Set aside time at least once a week to make sure you clean out your voicemail. You want to be as accessible as possible for potential employers. I’ve called a few job seekers lately to help with their search and have gotten this message, “We’re sorry. The person you are trying to reach has not yet set up their voicemail system. Please try again later.” This makes you look a little lazy and can frustrate the hiring managers. As soon as you get a new phone, make sure you make it a priority to get your voicemail up and running. Definitely make sure you have it set up before you start sending out job applications. I understand this could slip your mind, but it’s important that you do everything you can to show the hiring manager that you are reliable and reachable.
    Website: http://marketo.ringcentral.com/rs/ringcentral/images/ATT_Mobile_App_Guide_r3.3.pdf

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On occasion the option to send a call straight to voicemail is not available. If it is determined that the recipient does have a voicemail box but the Voice Mail option does not appear as in the screenshot above, this is likely because the recipient is a Skype for Business on Mac user.

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Take the time to make your voice mail greeting sound perfect. Give callers a positive impression. Then be as responsive as you can be to messages that are left for you. This entry was posted in Business, Sales and Marketing, Technology, Voicemail and tagged business tips, office management by Brian Gabriel. Bookmark the permalink.

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A special high five to Margot Howard for her outstanding research and contributions to this article. We love working with and supporting like-minded entrepreneurs who are passionate about business success strategies. Thank you Margot! ❤️

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