You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
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Website: https://support.polycom.com/content/dam/polycom-support/products/voice/business-media-phones/user/en/ucs-sfb-dg-6-2-0.pdf
Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
Don’t leave customers and colleagues on edge. If you say you’re going to call them back, follow up. If you tend to fall behind in this area, encourage them to email you or reach out in another way. Better yet, learn how to forward voicemail to email so you can access the message anywhere.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
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Having a reference sheet will help you stay focused while delivering your message. Make sure to keep your outline concise; only include the essential points that you intend to cover in your message.
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You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
Do not be in a hurry while recording your voicemail. When recording your voicemail, it is important to speak slowly and clearly. It is also should be evident when you left the voicemail. Your voicemail should not appear to be a single gigantic word to the callers. Speak your words clearly and pause at the points you need to pause.
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“Hi, you’ve reached [your name]. I’m away from[date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I’ll return your call when I return. Thanks and have a great day.” “Hello, you’ve reached [your name]. I’m currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,’ or looking for SPF 150 sunscreen] and won’t be back in the office until [date]. Leave your contact info and reason for calling and I’ll get in touch then.” “Hey there, this is [your name] from [your company]. I’m out of the office until [date]. In the meantime, please direct your inquiries to [coworker’s name] at [email address]. [He, she] can also be reached at [phone number]. Thank you.”
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address].