3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s].
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Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
Website: https://startup.unitelvoice.com/professional-business-voicemail-greetings
Instead of sticking to the usual, be creative. Your voicemail can be used as an opportunity to make your brand stand out, so make sure to include a catchphrase or something that grabs the caller's attention. For instance, you can mention deals you’re currently offering or incorporate fun facts into your message.
You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
Hello, you have reached X (service provider). Unfortunately, all our agents are engaged in talking to other customers. You can stay online or to resolve something urgent, try our live chat service. You also have the option of leaving your name, ID and number and our agents will revert to you at the earliest.
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Rehearse your greeting a few times before you press record. Plan your pauses and select natural places to take a breath. If you are recording directly into your phone don't hold it to your ear like you are talking on the phone. This can produce a muffled tone. Hold the phone out in front of you a few inches from your mouth for the clearest recording. This may require some trial and error. So playback your greeting and make necessary adjustments on your re-record.
One of the things to remember before recording your business voicemail greetings is to identify your pain points. This will help you to state more clearly for your clients in leaving enough context when leaving a voicemail.
When the phone line is busy or the line is not answered, the call will be redirected to the number you specify, voicemail or a do-not-disturb announcement.
If you don’t know it by now, you might never know. Voicemail greetings are incredibly important to users. It conveys identity, character, and image to callers. In an increasingly digital world, where business is conducted online and over the phone, phone presence is increasingly important. As such, your greeting is a crucial part of the platform. While there are a number of obstacles to be aware of, utilized properly, voicemail greetings can be incredibly helpful and beneficial; therefore, its in users best interest to invest themselves in creating a quality recording.
Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.
So, I finally did it. Here’s my process for developing a professional voicemail message in 10 steps:
Your phone system can be a powerful marketing tool for your business, and that includes your voicemail greeting. If you want to utilize this opportunity to throw in a quick humblebrag and keep callers informed of your awards and accolades, there are a few best practices, you should follow. First, keep the self-promotion brief and appropriately placed within your voicemail message. Don’t promote yourself and your products/services in the same greeting, and finally, only include current achievements in your business voicemail greeting.
Looking for guidance on how to record the perfect voicemail? Learn how to record professional business voicemail greetings.