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Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.

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It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
@Fa5t3r - I would try a wide range of different tones when recording and play them back to see what goes over the best and what projects the image you want people to hear. Remember that some people may be going to hear this message over and over again depending on how often they have to call you so you want it to be very pleasant and not at all irritating. .

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Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
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Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.

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“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.

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7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.

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    41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.

    Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
    Thank you for sharing your info. I really appreciate your efforts and I will be waiting for your further post thank you once again.

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    This type of service can be very beneficial as users are still able to craft their own messages, while a professional reads them. In doing so, companies can spend more time on the scripting process, making sure the text conveys everything they want it to. As such, companies may bring in expert teams to draft, revise, and/or finalize the script itself. The bottom line is you can take more time to get the words right. Additionally, in working with a professional voice talent, you are ensuring your words have the utmost impact—i.e. the words are read perfectly with the right tone, resonance, pacing, etc.

    This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...
    As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!

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    Thank you for calling [LinkedPhone]. Due to the current pandemic, our team members are working remotely and are available [Monday through Friday from 9am to 7pm Eastern Standard Time]. Please leave a message with your name, number, and how we can serve you. We will respond as promptly as possible. Thank you for your patience during this unprecedented time. Let’s get through this together. Stay safe and well.

    In a highly competitive graduate market even something like an unprofessional voicemail message could mean the difference between you getting selected for an internship opportunity or being rejected. There is no point in having an amazing interview and following up with a thank-you email to only let yourself down with an unprofessional sounding voicemail.
    If you aren’t sure, have a friend listen to it and give you pointers. It’s always disorienting listening to your own voice, so you might not be able to catch if you sound weird because you’re hearing your voice or because you are actually speaking in a strange manner, but someone who knows you well will be able to clear it right up.

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    As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.

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Your business can further customize voicemail with eVOICE and several other features (which may vary by location).

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Looking for more information about delivering a professional voicemail message? Click here to download our free guide, "Top Tips for Professional Voicemail Greetings" Tags: resources, tips, greetings Recent Blogs Taking Your Presentations To The Next Level With Audio and Voice April 01, 2019 Tools to Support Message on Hold Production October 12, 2018 tips (186) resources (163) message on hold (154) marketing (118) customer experience (101)

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Well done on recording your new professional voicemail greeting with script! Remember that you can update it again in a few months time. I recommend you open your online diary, choose a date 4 months from now and type in – Update Voicemail Greeting with Speech Active’s Video. Your listening skills and pronunciation will be even better than they are now. Especially if you continue your improvement with one of our tailored online English Pronunciation & Fluency Courses.

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A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.

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