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What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
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Need your voicemail recording as soon as possible? Depending on the complexity of your job, you can receive your final audio files in as little as one day.
Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
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Your voicemail greeting can make a positive or negative impression on people. By considering your target audience and tone, you should be able to keep it positive. Length: Don’t make people wait minutes to leave a message. Apologies: If people expect your to be available, apologize for missing their call. Set expectations: Let people know when they may receive a callback, but be realistic. Accuracy: If you change your voicemail for things like holidays, be sure to update it when needed. How do You Set Up a Business Voicemail?
You can access listen to your voicemail messages from Microsoft Teams apps or phones, Skype for Business apps or phones, or Outlook apps.
Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
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Information: Your business voicemail should provide all the information the caller needs. ...Validation: A great professional voicemail greeting should thank the caller for their call and apologize for missing it. ...Motivation: The aim of a professional voicemail is to keep the caller on the line long enough to listen to your message. ...
Who hears that every day? You’re bound to be the subject of your customers’ conversations because you’ve further branded yourself and your company. Who knows, you may generate more call-ins from prospects with this approachable greeting as customers share your voicemail with their coworkers.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
Hearing this message, the following things would have happened to your prospects: They would realize that they have reached the right person so no doubts of confusionThey would understand why the person isn’t available to take the callThere is a confirmation that the minute the person is available they will cater to the prospect which is why the prospects will actually leave their contact details
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”