In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
6. Vacation Voicemail Greetings. Hey, this is [your name] at [X company]. I am actually on a break at the moment, on the other side of the world! Please direct all phone calls to [alternate contact name] at [phone number] and emails to [X email address].
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Website: https://www.att.com/support/smallbusiness/article/smb-digital-phone/KM1195027/
The above greeting is a professional voicemail script used by many growing and established businesses. It delivers the message quickly and efficiently, without wasting the caller’s time.
Some people try to get really fancy with their voice mail greetings and they will put the current date on their message. This requires you to update your voice mail greeting daily. This level of customization is completely unnecessary and often leads to problems when the user forgets to update the actual date itself. However, updating your outgoing voice mail message to reflect a particular season or holiday can be a nice touch as long as you remember to change it accordingly.
“Hello, you have reached Mark Hannel, content writer at Uloop News. My apologies for missing your call. I will be happy to get back to you as soon as I am able. Please leave me your name, number, and a brief message, and you’ll be hearing back from me shortly. Thanks and have a great day!”
Website: https://corporatefinanceinstitute.com/resources/careers/soft-skills/professional-voicemail-greetings/
Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.
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16. “Hi, you’ve reached [company name]. Sorry, you just missed us! We’re open from ([hour] to [hour] [time zone]) Monday through Friday [optional: hour to hour on the weekends]. In the meantime, you can also visit our website [website URL] to reach out via live chat, text, or email [email address]. If you’d like to leave us a message, tell us your name, number, and reason for your call after the beep. We will give you a call back later on today.” Let your caller know your exact office hours so you skip the “phone tag”. They’ll appreciate knowing when to expect a return call. Just keep in mind that the timeframe should be realistic so you live up to customer expectations.Voicemail greetings for holidays
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When recording your business voicemail greeting, be sure to identify and introduce yourself and your business. This helps to confirm your caller that they have reached whom they intended.
Being that I have been at Holdcom for a few months now, I decided it was time to change my cell phone voicemail greeting to something a bit more polished. Keep in mind, I have had the same voicemail message for probably 6 years, just transferring the same greeting every time I would get a new phone. Since I never hear my own voicemail, I never thought about changing it. Little did I know, my voicemail message could easily be working against me, and it took me this long to notice?!
15. "This is Bond. James Bond. Okay, it's really [your last name]. [Your first name] [your last name]. I'll get back to you as soon as I'm done helping M16 save the world — which will probably be tomorrow at the latest. Have a good day."
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me …
During the holiday season, make your customers feel more welcome and give them the customer experience they hope through your voicemail by informing them that you will contact them after the holiday season.
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