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The best voicemail messages are friendly, concise, and get straight to the point. So, what is a good voicemail script? In this post, we’ll discuss why you need a script, give you five voicemail templates, and show you how to record a professional greeting.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
If done tastefully, you can promote your products or services on your voicemail greeting without sounding pushy. In fact, it’s a great way to keep customers up-to-date on company events, sales, and other news. Be sure to keep it short and have fun with it.
Consider for a moment how your phone is currently being answered. Professional courtesy is quite often not the standard for many college students. An abrupt "Yeah!" could be listed among the more courteous greetings. The more outrageous remarks will often buy you a major black mark in the professionalism category—even if it was your roommate answering your phone and acting crazy. A simple "This is ____" is always a pleasant change for a college student call. Make the change today, before the next (or first) employer phone call. If you have a landline, you should also encourage your roommate to do the same.
Ready to try OpenPhone free for seven days? Sign up today and leave a great first impression on your next caller. Dee Lee 1 year ago Reply
Need French Canadian voicemail voice? Listen to Lili’s bilingual (English & French Canadian) voicemail demos here. Need a Spanish voice? Listen to her Spanish voicemail recordings here.
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
Give your business the complete cloud phone system— hardware and software that works together seamlessly.
A professional voicemail should be short and succinct. Simply introduce your company, ask the caller to leave their information, and let the caller know when to expect a callback. Once you record your greeting, you can easily upload it into the OpenPhone app. Simply go to your phone number’s settings, then choose to record a greeting, upload an mp3 file, or use text-to-speech.
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
Don’t leave customers and colleagues on edge. If you say you’re going to call them back, follow up. If you tend to fall behind in this area, encourage them to email you or reach out in another way. Better yet, learn how to forward voicemail to email so you can access the message anywhere.
31. Hi, this is [your name] at [your company]. If you are calling for [include reason] please visit our [website, social media handle, etc.], contact [name and title of colleague and phone number] or send me an email at [insert email address]. For other inquiries, leave a brief message and your name and number and I will call you back by [timeframe].
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Give your business the complete cloud phone system— hardware and software that works together seamlessly.