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Having a reference sheet will help you stay focused while delivering your message. Make sure to keep your outline concise; only include the essential points that you intend to cover in your message.
You have stated your calls-to-action. Now you have to make sure they know the process to follow. If you want your customers to leave their voicemail messages, you have to tell them from the start, “Kindly leave your name, purpose of your call, and how to contact you.”
Another great information you can put in your voicemail messages is to inform your prospects when you can reach out to them say the next morning or mid-afternoon and more so that they can be aware of when they can expect a call from you.
“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.
Please leave your contact info, full name, and other details and I’ll call you back once I’m back in the [city/country/area]. Ciao for now!”
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All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.
Just like the importance of conducting yourself professionally in person and over email, you want to make sure that if an employer is trying to contact you, that they receive a professional greeting, even if you aren’t able to answer the phone right away.