5. Voicemail greetings for holidays. Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Note: To enable visual voicemail, ask your admin to make sure you are enabled for Exchange Unified Messaging, following instructions in the Configure Skype for Business Cloud Connector Edition guide. Missed call and message notifications
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Instructions can also be found at www.coxbusiness.com/voice mail. The Voice Mail Quick Reference Guide will walk you through frequently used prompts and commands. After the migration of voice mail, will I be able to retrieve messages from my original voice mailbox?
Currently, Cox Business does not offer fax features in voice mailboxes; however, our development roadmap includes creation of special services that support faxing. Cox Business is launching a new platform for voice mail in 2014 and existing customers must set up their voice mailboxes during migration. How will I know when Cox Business is moving my voice mailboxes to the new platform?
A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a special message during a holiday.
Your greeting is very important as it can be the first contact people have with you or your company. Voice mail is only impersonal if you make it that way. One way to help increase the effectiveness of voice mail is to change your greeting at least weekly if not daily.
For Skype for Business (SFB) related questions or problems, send email to [email protected].
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
2. Straight To The Point Voicemail Greetings. (Insert name) is either away from their desk or on another call. Leave your name, number, and a brief message and (insert name) will return your call within (insert timeframe.)
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me …
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to associate itself.
38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
48. Hello, you’ve reached [name] at [company name]. If you need help with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please leave your name, phone number, and a message, and I’ll get back to you as soon as I can.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
In today’s world of gadgets and gizmos, virtual communication has blurred the lines between casual jargon and professional communication. By following these tips for leaving a professional voicemail message, you will be sure to present yourself in the best light.