Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
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The thing with voicemail is it can be really handy when it comes to catering to your prospects when you are not available after work hours.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
Going away for vacation or leaving the office unattended shouldn't stress you out. That's why OnSIP designed voicemail greeting setup to take only a handful of steps.
Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
Skype for Business Online (Plan 2): All the functionality of the Skype for Business Online Plan 1, but also gives users the ability to create and initiate Skype for Business Online and on-premises meetings. Keep in mind, this doesn’t provide PSTN conferencing online, as that would require the PSTN conferencing add-on.
“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow. If it's not urgent, leave me a message with your name and number. Have a great day."
31. Hello, you’ve reached [your name]. I’ll be out of the office from [start date] to [end date]. Please leave a message and I’ll return your call upon my return. Alternatively, you can email me at [email address] or call [name] at [phone number] for immediate assistance. Thanks for calling!
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
23. "Happy holidays! [I'm, the team at X company is] away until [date]. We'll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful day."
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
When you receive a voice mail message, the message appears in your Outlook Inbox. Go to your Outlook Inbox. Open any email with Voice Mail in the subject. Click the blue play button to listen to a message.