38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
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50. Hi, this is the customer service center at [X company]. We’re sorry to have missed your call. Leave your name and number and the next available representative will call you back to assist you. Things to Include in a Voicemail Message Get the Caller to Leave Their Name and Phone Number
The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
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Your business can further customize voicemail with eVOICE and several other features (which may vary by location).
Don' let background noise do the talking for you. Ambient noise on your recording could be sending the wrong message to your clients. The sound of your kids arguing in the distance could be the sign of a distracting work environment. Clinking glasses and restaurant chatter may leave the impression that you don't take your work seriously. When you record your voicemail greeting choose a quiet spot free from interruption, so your message is the only thing callers hear. It's also good to avoid large, cavernous spaces where sound verberates.
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.
Displays the name and telephone number of the incoming caller, provided they are not blocking that information.
Your phone system can be a powerful marketing tool for your business, and that includes your voicemail greeting. If you want to utilize this opportunity to throw in a quick humblebrag and keep callers informed of your awards and accolades, there are a few best practices, you should follow. First, keep the self-promotion brief and appropriately placed within your voicemail message. Don’t promote yourself and your products/services in the same greeting, and finally, only include current achievements in your business voicemail greeting.
Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
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