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Users often don’t invest enough time into their messages, resulting in incomplete, unprofessional, or otherwise under-whelming greetings. Sure, crafting a greeting doesn’t sound all that complicated; however, there are a number of pitfalls users can fall into—i.e. informality, terseness, sincerity, lack of direction, and more. While none of these sound too catastrophic, they are often interrelated. As such, they tend to worsen any problem. For example, humor can cause informality, worsen ambiguity, and weaken sincerity. That being said, users should strive to avoid ALL these pitfalls.
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“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”
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You can create a list of up to 32 phone numbers and have them forwarded to another phone number, voice mail or do-not-disturb announcement.
Missed calls aren’t… ideal, but if you do miss a call, how do you keep your customers engaged and encourage them to leave you a voicemail?
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Whether you are trying to be funny or want your friends to know your favourite song, chances are your Placement Consultant or Hiring Manager will not be impressed by an unprofessional voicemail. You should ensure that you record a professional voicemail message (with no background noise) such as, “Hi, you’ve reached [say your full name]. I’m sorry I missed your call. Please leave your name, number and a brief message after the tone and I will call you back as soon as possible.”
Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.
The first version of this blog was written in 2016, since then there have been a plethora of updates with Microsoft Teams, Skype for Business Server 2019 and Exchange Server 2019. But it is clear that Microsoft is pulling the Voicemail component (Unified Messaging) out of the Exchange product. Here is the latest on the…
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
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Calmly and steadily record your voicemail. Don’t rush it to the point where the customer can’t decipher everything you’ve requested on the message. To ease the process, write your voicemail down with pause points. This will ensure you annunciate everything clearly and can assist in managing your speed.
Most mistakes are made right at the beginning. Many people do not know what they are going to say in advance and so they try to make a voice mail recording on-the-fly. Even only having a general idea of what you are going to say won’t really cut it. These types of greetings lack professionalism and sincerity. Write out your voice mail greeting word for word in advance and be sure to include information like: – The type of information that you need to return the call (name, number, details, etc)
19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
Website: https://www.wavecoreit.com/blog/exchange/how-to-setup-cucm-10-5-for-exchange-2013-unified-messaging-voicemail/
We'll take you through the five most professional voicemail greetings. This will include how to structure different parts of your voicemail, as well as things to avoid.