Website: https://support.skype.com/en/faq/FA639/troubleshooting-skype-voice-messaging
The thing with voicemail is it can be really handy when it comes to catering to your prospects when you are not available after work hours.
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Record your voicemail away from background noise. While recording your voicemail, background noise can make your message very difficult to understand. Make sure to record your voicemail in an environment with minimal background noise. If you want to optimize your voicemail, practice a lot. Also, do not forget to take notes about the content of your voicemail. Practicing and taking notes while leaving an electronic voicemail is essential. A lot of practice will be so helpful in recording your message. But in some cases, you may not have time to practice. It may help to write your voicemail text on a piece of paper and read it in such cases.
You are living in 2020 and you do realize that your prospects can come to you anytime, which means you need to be catering to them whenever that happens, at 3 am in the morning or even at 11 pm in the night.
True emergencies - such as extraordinary weather - should be addressed in your voicemail if it impacts your business. Thank you for calling the Carona Surf Shop. We are currently closed due to the inclement weather. Our normal business hours are Monday through Saturday, 10 am to 9 pm. Please visit www.caronasurfshop.com to order merchandise and to check our schedule during the hurricane.
There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
Before you officially pick a greeting, why not practice on making your voice even and understandable? I know that my voice rises when I speak on the phone, and I tend to speak faster, so I practice in the mirror to slow down my voice and make sure that I am speaking as naturally as I can.
“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods:
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
Changes can be made to voicemail settings on the phone through the voicemail options audio menu only after the initial voicemail password has been set up in Account Manager, Work for Desktop, or Virtual Office Online.
Rollover Hunting is a feature that is managed by the Account Manager or Phone Manager. It allows incoming calls to your primary phone line to roll over to the next available line and, if al l lines are busy or not answered, the call can roll over to voicemail. It will hunt through all lines in the group once to find an idle line. You can configure multiple hunt groups and the number of rings before the call is routed to the next li ne. Each hunt group must have a minimum of two lines and a unique primary number. There are three hunt sequence options:
32. Hi, you’ve reached [your name] at [your company]. I’m away from my desk. Please leave your name, number and a message, and I will get right back to you.
Website: http://blog.schertz.name/2015/10/skype-for-business-and-exchange-um-integration/