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In this article, we’ll discuss why a voicemail greeting is important for your business and show you how to set one up with just a few simple steps.

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Some people try to get really fancy with their voice mail greetings and they will put the current date on their message. This requires you to update your voice mail greeting daily. This level of customization is completely unnecessary and often leads to problems when the user forgets to update the actual date itself. However, updating your outgoing voice mail message to reflect a particular season or holiday can be a nice touch as long as you remember to change it accordingly.
Cell phone voicemail greetings are generally more personal and casual than office phones. Consider a greeting like “Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.” .

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35. Hi, you’ve reached the voicemail of [your name] at [your company]. I’m away from my desk, in a meeting or on the other line. Please leave your name, number and a brief message after the tone and I will get back to you as soon as I can.
Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.

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When recording your business voicemail greeting, be sure to identify and introduce yourself and your business. This helps to confirm your caller that they have reached whom they intended.
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.

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While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.

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When recording, choose a quiet area, speak clearly, and use your full name (first and last).

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    You don’t need to have your whole life story in your voicemail greeting, you just basically need them to know that they reached the right person and that you will be getting back to them as soon as you can. This is the part where people like to get funny, maybe by saying, “hey, I’m out and definitely avoiding you,” which is funny if your friends are calling, but not if someone you want to work for is trying to reach you.

    The voicemail reception capacity varies depending on the voicemail system you use.
    I've helped thousands of professionals in dozens of industries. If you know you or your team is capable of more, then you’ve come to the right place.

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    38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.

    Don’t be fooled by other business’ mediocrity…Excellence matters. First impressions also matter. Let your clients and investors listen in on just how exciting and professional your business really is.
    5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.

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    AT&T Phone for Business Voicemail User Guide 5 Getting Started To set up your Voicemail service you will use one of your AT&T Phone for Business lines at your business location to access the voicemail system (for example, to record personalized greetings). Note: The Advanced voicemail design requires accessing your account online.

    When you frequently update your business greeting, there is a chance more people will listen to the message. You can update your voicemail with relevant information about your business as a way to keep your customers well informed.
    10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."

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    46. Hello, you’ve reached [name], [job title] at [company]. I’m currently away from my desk or on another call. Please leave a detailed message so I can return your call as soon as I get back.

    23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
    A good first impression goes a long way, and a voicemail greeting is the first impression to your business. An expertly crafted voicemail script lets your clients know you’re dependable, capable, and confident. An unprofessional voicemail script, on the other hand, can do the exact opposite.

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You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.

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If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.

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10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.

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It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.

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