As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
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31. Hi, this is [your name] at [your company]. If you are calling for [include reason] please visit our [website, social media handle, etc.], contact [name and title of colleague and phone number] or send me an email at [insert email address]. For other inquiries, leave a brief message and your name and number and I will call you back by [timeframe].
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Here’s another funny one for those times you really want to lighten the business mood:
Your voicemail needs to have relevant information such as your name, who the prospects are connecting to, the department you work in, why your not available to assist your prospects, when you will call them and related information, this is what the prospects would prefer hearing instead of dragging the voicemail messages speaking about your brand and more.
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.
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Currently, Cox Business does not offer fax features in voice mailboxes; however, our development roadmap includes creation of special services that support faxing. Cox Business is launching a new platform for voice mail in 2014 and existing customers must set up their voice mailboxes during migration. How will I know when Cox Business is moving my voice mailboxes to the new platform?
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
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Since you are recording audio, make sure you are in a silent place or a place with minimum background noise. This will help you create a perfect business voicemail greeting clear.
When recording, choose a quiet area, speak clearly, and use your full name (first and last).
Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.