Hi, you’ve reached the main voicemail for [business name]. We pride ourselves on exceptional customer service, so please either leave a message with your contact information, or if it’s urgent, you can also call our 24/7 service line at [phone number]. Have a great day! You have reached [business name].
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
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43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, I will receive an affiliate commission. However, I only recommend products and services that I use and believe in. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”
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Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
The voicemail message can be anywhere between 10- 25 seconds. Keep it as short as you can because the prospects need to hear the vital details in it.
Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
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“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
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If you've really got six other numbers to list it's easier to just mention a website that people can go to, because I'm not going to be able to write them all down in one go anyway. And if I have to call back multiple times then it's really going to make me angry and less likely to want to do business with you or your company. umbra21 December 4, 2013
In this article, we’ll discuss why a voicemail greeting is important for your business and show you how to set one up with just a few simple steps.
With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed. We promise it’s actually is much simpler than it sounds.
When you speak into your phone, do not speak directly into the mouthpiece. If you do, you will likely create “popping” and “hissing” noises when you pronounce words that have the letters “p” or “s” in them. Be sure to speak across the mouthpiece and not directly into it.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.