Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
If you can get your voice mail greeting professionally recorded, then definitely consider it! These greetings sound great and can have a strong “corporate” or “important” feeling to them. When they are done properly, these recordings can be very memorable and get a lot of attention. A professional voice talent can be hired to make your greeting sound fantastic. Yes, they might be less personal, but they are certainly professional. So it’s up to you which image you want to portray. If you use a web-based voice mail system like Solaxis, then you can upload these recordings directly into your voice mail system.
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Before you record your business voicemail greeting, be sure to rehearse it so you feel comfortable and don’t stumble around. You might want to write a script and practice a few times out loud beforehand.
Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!
8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
The insurance agent is quite polite in his approach towards his clients. He is also eager in extending his help to the client.
Website: https://support.microsoft.com/en-us/office/check-skype-for-business-voicemail-and-options-2deea7f8-831f-4e85-a0d4-b34da55945a8
A good voicemail greeting is short and professional, lets people know that you’ll get back to them, and invites callers to continue engaging with a call-to-action. You should also show your personality if you’re in an industry or role that allows that. If your industry is more conservative, however, you’ll want to keep humor and personal touches to a minimum. A greeting Your name Your company A simple explanation for missing the call (e.g. you’re away from the phone or are on holiday) A rough estimate of when you’ll get back to the person An alternative person to reach out to (if you’re out of office) An alternative mode of communication (if you prefer email or text) A call-to-action such as “Leave a message” or “Send me an email at [email protected]”
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As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.
Before you officially pick a greeting, why not practice on making your voice even and understandable? I know that my voice rises when I speak on the phone, and I tend to speak faster, so I practice in the mirror to slow down my voice and make sure that I am speaking as naturally as I can.
Creating a professional voicemail greeting isn’t complicated, but you need to keep a few things in mind to ensure success. The following tips will help: Be friendly and welcoming - let your company's personality shine!; Have a clear voice, speak at a slow to moderate pace, minimize background noise; Ensure the greeting is human and approachable; Keep the greeting short and informative; Ensure the greeting doesn’t sound robotic or unnatural; Show your gratitude for the call by saying thank you; Manage expectations by clearly stating when the client can expect a callback.
Hello. This is (name). I'm not available to take your call right now. Please leave your name, phone number, and the best time to reach you. I will get back to you as soon as possible. Employers: Post Jobs Job Search Advice: Careers Resumes Interviewing © 2021 CollegeGrad LLC About Blog Contact Privacy Austin Community College District Students Faculty & Staff Business & Community Jobs Course Schedule COVID-19 UPDATES Site Search Search
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
Your voicemail is set up with a default greeting, but you can record a personal greeting any time you want.