Voicemail is one of the oldest and most basic features found in phone systems, yet it also seems to be the most overlooked feature, too. Businesses usually leave a generic greeting for callers, and think nothing more of it. But voicemail greetings are one of those seemingly trivial things that help project your brand’s image and say a lot about your company. So in order to help you create a voicemail greeting that makes people feel as welcomed, follow these tips below:
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
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Note: A line that is dedicated to an alarm, credit card, ATM or fax machine should not be included in a Rollover Hunt Group.
Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. It’s important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
You should also aim to refresh your voicemail greeting in English every year. It’s likely that your pronunciation skills will improve and change over time – especially if you are taking online training like ours! So it is a good idea to refresh your English voicemail greeting regularly. When it’s time to refresh it and it’s time to record a voicemail greeting, revise our video. Each time you watch it, you’ll pick up more tips and improve your pronunciation skills.
These are all key areas for clear English Pronunciation. When recordings a voicemail greeting like the one in our sample, it’s essential to “put your best foot forward” (this means to give the best impression possible, or to try your very best). It’s the first impression many people will get of you.
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In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
Now that you are aware of the tips to create an efficient voicemail message, the next steps would be to understand from the examples below how you can get started.
Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
When you’re closed for the holiday, it’s good to forgo your usual out-of-office greeting for a custom holiday message. Keep it cheery and brief, and be sure to let callers know when you’ll resume normal business operations.
Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number].