© 2021 Lumen Technologies. All Rights Reserved. Lumen is a registered trademark in the United States, EU and certain other countries. Creating solid business voicemail greetings requires a little finesse. You want to make the best impression and set the right tone. However, sometimes you need to break from the norm and create business voicemails that will do some of the work for you. Whether you are dealing with frustrated callers, want to further promote your business, or have important info to share, here are the top 8 voicemail greetings and sample voicemail scripts your business should consider.
“Hey! You’ve reached us here at [XYZ company]. All our team is currently out of the office for the holidays. We’ll be back to work on [date] well-fed and therefore eager to speak with you!
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As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
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49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
Here are some examples of voicemail greetings for your direct business line that are both personal and professional. Enjoy!
39. Hi, this is [your name]. I’m not at my desk right now, so leave a message and I’ll call you back within 24 hours.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
More information can be found at Set up Cloud PBX voicemail - Admin help. Let your users and helpdesk know Don’t forget to inform your users and your helpdesk. The page Check Skype for Business voicemail and options, describes how users can set up and use their voicemail. Make sure users are familiar on how to use it, and that your helpdesk
Avoid These 3 Voicemail Mishaps When Job SearchingAvoid these scenarios with your voicemail during your job search.
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The insurance agent is quite polite in his approach towards his clients. He is also eager in extending his help to the client.
d. Utilizing Ambiguity Over Clarity: When setting up your voicemail greeting be direct and to the point. Tell callers your information, a brief greeting, and direction—i.e. “Hi, this is Jim Shamalam (from Iron Industries). Sorry I can’t take your call right now. Please leave your name number, and a brief message and I’ll get back to you as soon as possible. Thank you.” This is ideal, as you inform callers and let them know what they should do to ensure a return call. A lack of direction can lead to callers leaving incomplete messages (lacking contact or other information) or even callers hanging up without leaving a message altogether.
A good business voicemail greeting creates a favorable impression on the customer, whether it’s their first or fifteenth time calling your business. What to say in a business voicemail greeting At the very minimum, you want to say the name of the person or department, and company name so the caller knows they have reached the right place .
11. “Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.”