Website: https://techcommunity.microsoft.com/t5/skype-for-business-blog/skype-academy-voicemail-transcript/ba-p/58816
If someone is listening to your voicemail greeting it's only because they intend to leave you a message. Don't make them listen to 3 minutes of rambling in order to do so. Plus, you're more likely to deliver a clean, professional read if you stick to shorter greetings. If more specific information is needed, direct callers to where they can find it on your website.
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Explain the purpose of your message directly following the statement of your name and telephone number. This includes any actions you would like the receiver to take.
If you’re a small business owner, we recommend going with the RIY (record it yourself) route. First, it’s more affordable. Second (and more importantly), if your clients expect to work with you directly, they will expect to hear your voice when they place a phone call.
Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
Website: https://support.polycom.com/content/dam/polycom-support/products/voice/business-media-phones/user/en/ucs-sfb-dg-6-2-0.pdf
19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
Using Azure Cloud Voicemail (CVM) (known as Skype for Business) Voicemail Playback/Storage. CVM voicemails are still stored in the users Exchange mailbox with the attached voicemail and transcription. Users can playback voicemails by one of the following methods: Skype for Business: via the Phone tab
It only works if you sound like you're having a good day, though, and it's not appropriate for all business situations. If used incorrectly, this phone greeting can sound forced. If the customer is calling a support line because they're not having a great day, this greeting may be frustrating. 4. 'ABC Company.
Microsoft Skype for Business enables users to communicate securely anywhere they have network connectivity.. Skype for Business unifies voice and video calls, Skype for Business Meetings, presence, and instant messaging (IM) in one easy-to-use client, making it simple to choose and switch between different forms of communication. Clients are available for Windows, Mac, iOS and Android.
3. Create a subaccount. From the Account Overview page, select (+) from the My digital phone section. Select Manage my plan. From the My Phone Service page, scroll to My voicemail and select Create or manage voicemail accounts.
Your business can further customize voicemail with eVOICE and several other features (which may vary by location).
Using Azure Cloud Voicemail (CVM) (known as Skype for Business) Voicemail Playback/Storage. CVM voicemails are still stored in the users Exchange mailbox with the attached voicemail and transcription. Users can playback voicemails by one of the following methods: Skype for Business: via the Phone tab
You want this experience to be a positive one for the caller. Make sure your voicemail provides information such as your hours for operation and additional contact information. You’ll also want to address when the caller can expect your call or list other ways they can get in touch should you not answer.