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You have stated your calls-to-action. Now you have to make sure they know the process to follow. If you want your customers to leave their voicemail messages, you have to tell them from the start, “Kindly leave your name, purpose of your call, and how to contact you.”
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Hello. You have reached Erin Klineman, Marketing Manager for Stone & Associates. I am currently out of the office attending a conference until August 4th. I will be checking messages daily, however, if you need immediate assistance, please contact Marketing Specialist, Michael Kim at extension 240. Otherwise, please leave a message, and I will call you back at my earliest opportunity.
Make sure you visit the recording practise page where you can record your phrases and perfect them before putting them on your phone.
https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
From the standard group mailbox menu, press “6-2-2” on your keypad to access the next activated extension mailbox. Can I access Cox Business Voice Mail through MyAccount? Can I receive voice mails as an email attachment?
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Your voicemail is important. Keep in mind, this is essentially one of the first impressions the hiring manager will have from you. You need to make sure your voicemail is as professional as possible. Whether you are trying to be funny, trying to show off your singing abilities or shouting in the car with the windows down, chances are the hiring manager won’t be impressed. Go into a quiet room and record a simple, “Hi, you’ve reached Kim Costa. I’m sorry I missed your call, but if you please leave your name, number and a brief message I will get back to you as soon as I can. Thanks!” You really can’t go wrong with this. Trust me when I say that hiring managers probably don’t want to hear your high school’s fight song.
With social media, blogs, email marketing, and yes…voicemail greetings, businesses have lots of opportunities to make an impression. But it’s important to make the right impression. Callers will make inferences on what you say and how you say it, and you don't always get another chance to make a positive impact. You want prospective customers to leave a message. You want them to get a great first impression of your business. So, you need professional voicemail greetings. Here’s how you get them…
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
Small business voicemail greeting examples. Creating a good voicemail greeting isn’t difficult, but creating a great one can be tricky. You don’t want to waste time, and you want to maximize the caller’s experience and exposure to your brand—all in about fifteen seconds and without making them hang up.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.
Before you record your business voicemail greeting, be sure to rehearse it so you feel comfortable and don’t stumble around. You might want to write a script and practice a few times out loud beforehand.
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!