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Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.

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Reiterate the main point of your message and repeat your name and phone number. This will help the receiver remember your name and message and spares him from having to listen from the beginning to write down your contact information.
Your voicemail greetings sets the tone for how callers perceive you and your company. With a proper business voicemail, you can foster positive business relationships and engage the customer. Upbeat messages that are short and to the point are best and be sure you don’t rush through your message. Here are eight key elements for recording a proper business voicemail greeting: Keep It Short and Upbeat Announce Yourself and Business Short Apology Statement Invitation to Leave a Message When to Expect a Return Call Rehearse Before You Record Say NO to Monotone Stay Up to Date 1) Keep It Short and Upbeat

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Website: https://support.microsoft.com/en-us/office/make-and-receive-calls-using-skype-for-business-228e03aa-7361-4997-8dfa-1dd9bdc717f6
Website: https://support.microsoft.com/en-gb/office/check-skype-for-business-voicemail-and-options-2deea7f8-831f-4e85-a0d4-b34da55945a8

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2. From the Account Overview Page. Click (+) from My digital phone section. Select Manage my plan. From the My Phone Service page, scroll to My Voicemail, select Set up voicemail.

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    Website: https://www.garamgroup.com/tips-after-hours-business-voicemail-auto-attendant-greetings/

    5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.
    23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.

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    The script is relatively similar, but the doctor is including a good reason for not being available, so patients don’t feel like they’re being ignored. He’s also left another avenue for patients to get in touch if they need some urgent help.

    You are living in 2020 and you do realize that your prospects can come to you anytime, which means you need to be catering to them whenever that happens, at 3 am in the morning or even at 11 pm in the night.
    After you recognize yours and your customer’s pain points, it will be much easier for you to classify what instructions that you need to mention in your business voicemail greetings. Modifying your calls to action will help to make a big difference in eliminating pain points and enhancing the customer experience.

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    Website: https://blog.toky.co/create-greeting-audios-free-using-text-to-speech-tts-services/

    Hello, you have reached Dr. X. Right now, I am with a patient, so I’m unable to respond to your call immediately. If you need help with a prescription, call number Y. If you need to book/modify an appointment, call number z. Please, leave your name, and phone number and reasons for calling.
    If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.

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    Website: https://linkedphone.com/blog/professional-business-voicemail-greetings-scripts-examples-for-business/

    When leaving a voicemail, hanging up sends it. … The other person listens to the exact same audio file that you recorded by leaving the voicemail on that automated system, which just so happens to be the same exact system playing back that audio file as output for the intended recipient. VoIP Resources VoIP Solutions VoIP Phone System FAQs How to Set Up a Business Voicemail Greeting With OnSIP
    23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.

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Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.

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4. “Thanks for calling [your company]. We’re looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.” A simple, concise, and, of course, friendly voicemail greeting for your main business line.

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General voicemail greetings are usually played when no message has been set. … I can’t answer the phone right now, but if you leave me a message with your …

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When the phone line is busy or the line is not answered, the call will be redirected to the number you specify, voicemail or a do-not-disturb announcement.

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